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How suster133 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, verify your identity, and keep your session secure.

Account data protectedDANA, OVO, GoPay wallet info securedData request supportedIndonesia-region contextNo third-party selling
suster133 How suster133 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account record, you can reach our team through any of the channels below. We aim to respond to privacy-related requests within a reasonable timeframe. Have your registered email or mobile number ready so we can verify your identity before making any changes to your record.

Live Chat Open the chat widget from any page on suster133. Identify yourself with your registered email and state your data request clearly so we can route it to the right team.
Email Support Send your privacy request to our support address listed in the account help section. Include your account username and the specific data action you are requesting.
Account Settings Some data updates — like your mobile number or email address — can be handled directly inside your account settings without contacting support at all.
DATA HANDLING PRACTICES

Security, Retention, Cookies and Your Account

We apply SSL encryption to all data in transit between your device and our servers. Passwords are hashed and never stored in plain text. Your account session uses a token that expires after a period of inactivity, so an unattended device does not stay logged in indefinitely. Cookie settings can be adjusted through your browser, though disabling functional cookies may affect login and wallet behaviour.

SSL Encryption in Transit

Every connection between your browser or mobile app and our servers is encrypted with SSL. This covers your login, your DANA or OVO deposit flow, and any form you submit.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences in your browser settings at any time.

Data Retention Schedule

Account data is kept while your account is active. If you close your account, we retain records only as long as required by applicable legal or financial obligations, then delete them.

Requesting Access or Deletion

Write to us via live chat or email with your account details and the action you need. We verify your identity first, then process your request within the timeframe set by applicable local law.

Common Questions About Your Data on suster133

These are the questions we hear most often from people who want to understand how their information is handled when they use our platform. If your question is not covered here, reach out through live chat or email.

We collect your name, email address, and mobile number at registration. A government ID may be requested during identity verification, depending on your transaction history and local requirements.

No. When you deposit or withdraw via DANA, OVO, or GoPay, the transaction is processed by a certified payment gateway. We receive a transaction reference only; your e-wallet credentials are not stored on our servers.

Yes. Contact us via live chat or email with your account username and a deletion request. We verify your identity, then process the deletion in line with applicable legal retention obligations.

We share data only with payment processors and identity verification services when completing a transaction or satisfying a verification step. We do not sell or rent your data to advertising networks.

Session cookies keep your login active and remember your wallet preference. Analytics cookies help us improve page performance. You can disable non-essential cookies in your browser without losing core account access.

Once your account is closed, we retain records only for as long as local financial or legal obligations require. After that period, personal data is deleted from our active systems according to our retention schedule.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.